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The Office of Organizational Effectiveness, Planning and Assessment (OE) is responsible for planning, assessment and continuous quality improvement throughout the School. OE carries out its mission by facilitating:

  1. Monitoring and reporting of progress on the School’s strategic plan
  2. Data collection in the Factbook to guide benchmarking, data reporting, and decision-making
  3. The course evaluation process to ensure continued quality improvement of teaching and learning
  4. Data collection and annual reporting of faculty activity and productivity;
  5. The administration, coordination, monitoring, and use of surveys and survey data conducted within the School
  6. Assessment of the development of student learning
  7. Assessment of degree program effectiveness and impact


The Office of Organizational Effectiveness, Planning and Assessment (OE) manages all surveys for the School. Faculty, staff, and students conduct surveys throughout the year in an effort to collect meaningful information to guide quality improvement efforts across various aspects of the School and our programs. In addition, we contribute as a School to national surveys conducted by the American Association of Colleges of Pharmacy (AACP) and use this information as well in our quality improvement efforts.

Survey Policies and Procedures

This document presents an overview of the School’s survey policies and procedures for faculty, staff, students, and alumni. General policies and procedures outlined include requests from external institutions/ individuals; faculty, staff, and students interested in conducting a survey; survey approval, set-up and administration; IRB approval; and, survey data review, interpretation, and planning.

Survey Request Form (Powered by Qualtrics)

If you wish to conduct a survey of faculty, staff, students, or alumni, please complete and submit a Survey Request Form to the Office of Organizational Effectiveness, Planning and Assessment (OE). Be prepared to share information about the purpose of your survey; who will respond to the survey; and, how the results data will be used.

If you or your office/division/organization has administered a survey, in accordance with School Survey Policy and Procedures, please use this form to document major survey findings and proposed actions for using survey results in planning and implementing program or organizational improvement or change. To assist OE in preparing our annual report of all School surveys, we will request that you complete and submit this form to us on an annual basis.

AACP Institutional Research Annual Surveys & Services

The AACP institutional research department gathers, analyzes and summarizes data related to the colleges and schools of pharmacy accredited by the Accreditation Council for Pharmacy Education. The UNC Eshelman School of Pharmacy uses the AACP surveys to assess trends and make decisions with regard to the School’s pharmaceutical education.

Student evaluation of course and instructor effectiveness is one component of an overall course and instructor assessment process. The course evaluations serve to:

  • provide students an opportunity to share feedback on the effectiveness of the course and the instructors who teach in a course;
  • provide instructors with feedback regarding student-perceived effectiveness of the course as well as their teaching methodologies and styles;
  • provide the School, specifically the Professional Program Curriculum and Assessment Committee and the Graduate Education Committee, with data to consider in course and curricular quality improvement efforts; and,
  • provide the School’s leadership, including Division Chairs and the Executive Committee, with information regarding student-reported effectiveness and impact of faculty teaching efforts.

Policy and Procedures for Student Evaluation of Course and Instructor Effectiveness

This document presents an overview of the School’s course evaluation process, and the purpose of gathering student feedback on all required and elective courses and instructors at both the professional and graduate levels.

  • PY1 PBC: Mon 08/15 – Fri 08/26
  • PY3 Block 1: Mon 09/19 – Fri 09/30
  • Graduate Block 1: Mon 10/03 – Fri 10/14
  • PY4 Seminar: Mon 11/07 – Tue 11/22
  • PY3 Block 2: Mon 11/14 – Fri 12/02
  • PY1, PY2, Graduate, & Graduate Block 2: Wed 11/16 – Fri 12/09
  • PHCY 850: Mon 06/20 – Tue 07/05
  • PY2 Block 1: Tue 2/15 – Tue 3/1
  • Graduate Block 1: Mon 2/28 – Fri 3/11
  • PY1, PY3, PY4 seminar: Mon 4/4 – Fri 4/22
  • PY2 Block 2: Tues 4/12 – Tue 4/26
  • Graduate & Graduate Block 2: Mon 4/18 – Fri 5/6

Instrument for Student Evaluation of Course and Instructor Effectiveness

Instrument is updated as needed with input and endorsement of the School’s curriculum and assessment committees.

Software: Explorance Blue

The School uses an online course evaluation system, Explorance Blue, to gather feedback on courses and instructors. This system is contracted and used in collaboration with the University of North Carolina at Chapel Hill. Course directors, instructors, and students can access course evaluations and course evaluation reports by visiting

Student Course Evaluation Summary Reports

The Office of Organizational Effectiveness, Planning and Assessment (OE) assumes responsibility, on behalf of the School, for facilitating the course evaluation process for all required and elective course offerings in the School at both the professional and graduate levels.


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Our Team


Christina Pomykal

Program Manager
(919) 966-2021


Jackie Zeeman, Pharm.D.

Clinical Assistant Professor
(919) 966-0884