Operations
Every two years the School engages with an independent organization to administer an employee survey to better understand the levels of employee engagement, and what is driving engagement at the School. The employee engagement survey uses five categories to determine employee engagement: employees’ level of pride, recommendation, motivation, present commitment, and future commitment. This assessment helps School leadership understand trends compared to benchmarks in addition to identifying potential areas for improvement that drive continuous quality improvement initiatives.
as of Mar. 27, 2024
| Calendar Year | Overall Score % (1) | Benchmarks % (2) | Difference from Benchmarks |
|---|---|---|---|
| 2024 (3) | |||
| 2022 | 72 | 69 | +3% |
| 2020 | 72 | 69 | +3% |
(1) The Overall score measures the levels of enthusiasm and connection employees have to the School.
(2) Culture Amp provides benchmarks for comparison: https://www.cultureamp.com/science/insights/higher-education
(3) The survey is planned to be administered again in September of 2024.
Authoritative Data Source – Director of Human Resources
The Eshelman School of Pharmacy utilizes a third-party staffing benchmarking service to analyze the non-Faculty / Research employee functions of the School. The service allows the School to benchmark its administrative function staffing intensity in numerous standard activities (HR, IT, Facilities, etc) that are “apples to apples” with other Pharmacy programs nationally. One of the most important overall metrics that the School monitors closely is the AIM (Administrative Intensity Measure) which consists of the Administrative support FTEs as a percentage of all FTEs and is compared to benchmarks programs.
as of Mar. 20, 2024
| Fiscal Year | AIM (%) | Benchmark Schools AIM Average (%) | ESOP + / - Peers (%) |
|---|---|---|---|
| 2022 | 24.2 | 23.0 | +1.2 |
| 2021 | 24.4 | 22.0 | + 2.4 |
| 2020 | 24.5 | 22.0 | +2.5 |
| 2019 | 25.0 | 24.6 | +0.4 |
| 2018 | 24.8 | 22.4 | +2.4 |
| 2017 | 23.4 | 23.8 | -0.4 |
Note = Due to differences in the timing of benchmark Schools entering the Consortium and the timing of final data availability, the benchmark list average may change slightly from year to year. The current peer list includes: Wisconsin, Utah and Florida.
Authoritative Data Source – HelioCampus: Academic Benchmarking Consortium
Every two years the Eshelman School of Pharmacy conducts a survey of all Faculty and Staff to assess the satisfaction of the core operational units of the School. The resulting data is analyzed by unit Directors in order to inform continuous quality improvement initiatives in order to maintain high levels of sustained stakeholder satisfaction.
as of Mar. 20, 2024
| Calendar Year | Facilities | Finance | Grants Management | HR | IET | MARCOM | OE |
|---|---|---|---|---|---|---|---|
| 2023 | 4.3 | 4.4 | 4.7 | 4.3 | 4.4 | 4.0 | 4.4 |
Note = The score represented in the table above is based on a 5-point scale with 5 being “strongly agree” and 1 being “strongly disagree”. The score displayed is the School average for the question for each operational unit – Overall, I am satisfied with the (unit) and the support services they provide.
Authoritative Data Source – Report Catalog
Eshelman School of Pharmacy employees are encouraged to engage in professional development to increase their skills and competencies. The Carolina Talent portal offers on-line and in person training across numerous training providers including ITS, LinkedIn, Office of HR, Compliance Office and the Office of Professional Development. The data in this report is compiled from quarterly data extracts from the Carolina Talent Portal LMS and allows our School a better understanding of the scope and growth of employee development by employee type.
as of Mar. 20, 2024
| Calendar Year | Overall Training Hours Delivered | EHRA Faculty Hours | EHRA Non-Faculty Hours | SHRA (Hourly Employees) Hours | NPE (Non-Permanent Employee) Hours | Not Classified |
|---|---|---|---|---|---|---|
| 2023 | 1,192 | 297 | 292 | 359 | 221 | 23 |
| 2022 | 1,058 | 98 | 298 | 599 | 58 | 12 |
| 2021 | 566 | 73 | 191 | 284 | 12 | 6 |
| 2020 | 623 | 65 | 156 | 284 | 113 | 5 |
| 2019 | 1048 | 137 | 176 | 455 | 257 | 24 |
| 2018 | 1042 | 33 | 652 | 320 | 29 | 8 |
Note: Training hours are inclusive of In-Class Sessions, Online Classes, Videos, Tests and Reading Materials as reported and tracked in the Carolina Talent Portal LMS. Data includes all employee types in any employment status.
Authoritative Data Source – Report Catalog
as of Mar. 22, 2024
Providing optimal space to achieve the School’s mission is critical to the success and the growth and sustainability of the teaching, research, and service commitment to our stakeholders. Careful analysis of these data by our operations leadership helps to ensure that School stakeholders have what they need to succeed.
| Building | Gross Square Feet (1) | Assignable Square Feet (2) | Year Completed | School Occupied Square Feet |
|---|---|---|---|---|
| Beard Hall (CH) | 74,781 | 46,120 | 1959 | 62% |
| Kerr Hall (CH) | 89,919 | 41,357 | 2002 | 46% |
| Genetic Medicine Building (CH) | 358,746 | 216,892 | 2008 | 61% |
| Marsico Hall (CH) | 362,419 | 196,260 | 2014 | 54% |
| Europa Center (CH) | 50,046 | 35,043 | TBD | 70% |
| Karpen Hall (AVL) | 12,760 | 7,958 | 1990 | 62% |
| Total | 948,671 | 543,630 |
(1) Gross Square Feet: The sum of all areas on all floors of a building included within the outside faces of its exterior walls, including floor penetration areas, however insignificant, for circulation and shaft areas that connect one floor to another. This value excludes open areas such as parking lots, playing fields, courts, and light wells. Gross area also excludes portions of upper floors eliminated by rooms or lobbies with extended (cathedral-like) ceilings that rise above a single floor ceiling height.
(2) Assignable Square Feet: The sum of all areas on all floors of a building assigned to, or available for assignment to, an occupant or specific use.
Note: The authoritative data source for both gross square feet and assignable square footage is the UNC SPOTS system. The data reflects total gross and assignable square feet and does not represent School occupied and assigned department space.
Authoritative Data Source – Director of Facilities