The Information Technology team handles most technical issues in the School and will respond most efficiently and effectively to problems when the user creates a ticket to notify us of a problem or concern.

To send a ticket, simply compose an email to ITSOP@unc.edu with a brief problem description, followed by your contact information, location (e.g. Beard 102, Kerr 1301, etc.), and time availability. This info will allow us to address your concern whenever a technician is available or to create an appointment date if one is required to solve your issue.

 

Dave Maldonado
Director of Information Technology
davem@email.unc.edu
(919) 843-8071

David Dombek
Tech Support Analyst
dombekdm@email.unc.edu
(919) 843-3885

Bill Vogt
Support Technician
wvogt@email.unc.edu

Deric Freeman
System Administrator
deric_freeman@unc.edu
(919) 966-9171

Thomas Pope
Support Technician – Students
tmbpope@email.unc.edu
(919) 966-1271