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FAQs: How Do I ... ?

PLEASE NOTE: THE INFORMATION ON THIS SECTION OF THE GUIDE PERTAINS TO THE SITE BEFORE ITS AUGUST 2010 REDESIGN. While much of the information still applies, some aspects have changed. Contact or with questions.


The following are instructions for many of the most common editing tasks on the site. Some of the explanations are accompanied by videos with step-by-step demonstrations.

Who do I contact with questions about the Web site?

Well, first look through this FAQ, which shows you how to do the most common tasks on the Web site. If you have questions after that, contact either David Etchison or in the Office of Communications. Note: They only oversee the UNC Eshelman School of Pharmacy site (, not InfoPorte or anything on the Web site.

What is the difference between folders, files, and pages?

The Web site is organized through the use of several types of items, primarily folders and pages.

A folder on the site is similar to a folder in Windows. It’s used to store files (such as pages and photos) and keep your stuff organized. You can’t put text or information on a folder.

Content on the site goes on pages. You put text directly on the pages, and you can insert photos and Flash files on pages, after uploading them to the site.

Files are items, like a PDF or a Word document. You can upload these into a folder, but you cannot insert them directly on to a page (as you can with photos or Flash files). Instead, you would need to create a link within your pages to a file, and when someone clicks on that link, the file will open in the appropriate application.

How do I get a login for the Web site?

If you're affiliated with the School and have an Onyen, you can log in to the School site with your Onyen name and password. For rare exceptions, we are able to create non-Onyen logins for the website for users who do not have an Onyen. Please contact the Office of Communications for more information.

How do I log in to the site?

From any page on the site, click the “Log In” link in the top right corner of the page, just below the Search box. Then enter your login information.

How do I retrieve my password?

If you're logging in with your Onyen: You will need to go to to retrieve your password or Onyen name.

If you are using a non-Onyen login: For security purposes, the site doesn't send passwords to users. Instead, it sends them a link they can follow to reset the password. From the log-in page, click the link that says “If you have forgotten your password, we can send you a new one.” On the next page, put in your username and click “start password reset”. You will get an e-mail at the e-mail address that is listed for you on the Web site. If you do not receive this e-mail, contact the Office of Communications (we don’t know what your password is, but we can look into why you didn’t get the e-mail). Follow the instructions in the e-mail.

How do I change my password?

If you are logging in with your Onyen, you don't change your password on the School site. Any changes to your Onyen information must be done from

Log in with your existing password. Click on “preferences” under the top banner. There is a “Change Password” link on the page that comes up.

How do I change the information in my faculty directory listing?

In late July 2011, we rolled out a new School directory that automatically gets part of its information from the UNC directory. With a few exceptions, all staff and faculty members at the School should automatically have a profile in this directory and have access to edit their information. See the instructions for how to edit your directory profile.

How do I update the CV and/or biosketch on my faculty directory page?

For the time being, if you wish to update the CV or biosketch on your faculty directory page, please e-mail the file(s) to  in the Office of Communications.

How do I add a photo to my faculty directory listing or change the existing photo?

To add a photo to your faculty directory page or replace the existing photo, go into editing mode and go to the "Basic Information" section. Under the Image field, click "Browse" (if you already have a photo and want to replace it, choose "Replace with new image" and then click "Browse"). Select your photo from the file browser window that pops up. Then scroll to the bottom of the page and hit "Save".

How do I link to my publications on PubMed from my profile?

First you need to do a search on PubMed that returns accurate results. Then you need to generate a real URL for that search, and finally you must add that URL to your profile

Through some experimenting, we found the following query string to be fairly effective in producing an accurate search on PubMed:

Cho MJ[Author] AND Chapel Hill[AD] AND pharmacy[AD] AND 2003[MHDA] : 2008[MHDA]

Just plug in your own information before each [ ] tag. The [AU] denotes author, [AD] is affiliation, and the [MHDA] tags define a range of years to search in (in this example, between 2003 and 2008).

If you have more than one term for a particular field, such as wanting to search for publications you had at two different institutions, try something like this:

Xiao X[AU] AND ((Chapel Hill[AD] AND pharmacy[AD]) OR pittsburgh[AD]) AND 2003[MHDA] : 2008[MHDA]

In the search string above, we searched for Xiao Xiao’s publications from his time at Chapel Hill and the University of Pittsburgh. Note that we put the search terms for UNC in parentheses, then put the entire segment for the affiliation (Chapel Hill and Pittsburgh) in another set of parentheses.

When you do a search on PubMed, you will notice that even though the pages change, the URL remains the same – it goes back to the PubMed home page. Obviously this is useless if you want to link to a set of search results. To get a linkable URL, after you do a search, click on the “Details” tab (located just under the search bar). Then click the “URL” button just under the “Query Translation” text box. This takes you to a page with the results from your search and a real URL.

To add that URL to your profile, go edit your profile (see “How do I change the information in my faculty directory listing?”). We recommend you add the link in your “Research Interests” field. So go edit that part. Type in some text for the link (something like “Recent publications on PubMed”), and then select that text and click the “Insert/Edit link” icon. Copy and paste in the real URL from PubMed. Hit OK. Make sure to save your changes.

How do I set up a lab site?

We encourage all of our faculty to set up a “mini-site” on the School site to showcase their research. We recommend that the faculty use the tools provided by the School site to set up their lab sites because it helps implement a sense of consistency through all the mini-sites associated with the School.

To set up your lab site, first contact the Office of Communications and let us know that you would like to have a lab site. We will create the basic setup of the site, send you the link to it, and give you access to edit it.

Click here for a guide on editing your lab site.

How do I add a page?

While you are in a folder, click on Add New and pick Page from the dropdown list. Fill out the Title and Body Text fields (the Description field is optional and not often used), then click the "Save" button at the bottom of the page.

How do I edit a page?

First you need to have access to that page. After you log in, go to the page you want to edit. You will see a row of buttons under the top banner that include “view” and “edit” (there might be other buttons such as “properties” and “sharing”, depending on your level of access).

Click on the “edit” button. This takes you into edit mode, where the page is displayed within an editing window with a toolbar. Make whatever changes you want, and when you’re done, be sure to scroll to the bottom of the page (not the editing window) and click the “save” button. This will take you back to the normal view of the page, with your changes applied. Your changes are NOT implemented until you hit “save”.

I’ve logged in but I don’t see any of those buttons you are talking about.

That’s because you are on a page you don’t have access to edit. The buttons will appear when you navigate to a page that you do have access to edit. Contact the Office of Communications if you need access to edit a page, folder, photo, or file.

How do I keep a page hidden from the public until it's ready to be seen?

Click on the State button near the top right and pick "Make it private".

How do I create a shorter URL for a page?

Click on the Aliases button. Put in your shorter URL with a "/" in front and click "Add alias". For instance, if you put:


the page will be accessible via the URL


How do I add a photo to a page?

Method 1 (Faster, but can only store the photo in the same folder as the page it's going on)

On the page where you want to add the photo, click "Edit". In the Body Text box, put the cursor where you want the image to appear, then click the "Insert/Edit Image" button in the toolbar. This will bring up an Image Properties box.

In the box, click the "Upload" tab. Then click "Browse" to find the image you want to use on your computer. Give the image a name by filling out the "Advisory Title" field. Then pick a size at which to upload the image (I always size the image to fit first, and then pick full size at this step). You can also put in a description, but it's not necessary.

Click the "Send it to the Server" button. You should then get a confirmation message saying your photo has been uploaded to the server.

You can then click back to the "Image Info" tab in the Image Properties box and make whatever other changes you want (such as putting a name for the photo in the Alternative Text box, which is recommended). Then hit Ok, and the image will be inserted.

Scroll to the bottom of the page and click "Save".

Method 2 (Can store photo in a different folder than the page that it's going on)

To add a photo, you must first upload it to the Web site, and then insert the uploaded photo into the page you want.

To upload a photo, navigate to the folder where you want to store it and click the “add to folder” button on the right side just beneath the top banner. This brings up a menu listing the different things you can add to this folder.

Pick “image” and you will be taken to an “Edit Image” page. Fill out the form:

  • Title: The name by which the photo will be identified in the Web site’s database.
  • Description: This is optional. It won’t appear when you insert the photo onto the page.
  • Image: Click the Browse button and select the photo to upload.

Once you’re done with the form, click “save” at the bottom and the photo will be uploaded.

Go to the page into which you want to insert the photo, click on the “Edit” button, put the cursor where you want the image to appear, and click the “Insert/Edit Image” button in the toolbar.

Instead of going to the "Upload" tab like we did in method 1, stay on the Image Info tab, and click the Browse Server button next to the "URL" field. This will bring up a file browser for the Web site. Use this browser to find the image you just uploaded, and click it. The file browser will close, and the link to that image should now be in the URL field, and the Alternative Text field should be automatically filled out with the name of the image (you can change this).

Make whatever other attribute adjustments you wish, then click Ok. The image will be inserted.

Scroll to the bottom of the page and click "Save".

How do I wrap text around a photo?

Go into editing mode for the page you're working on, click on the photo and click the Insert/Edit Image icon to bring up the Image Properties box. In the right column of the box, click on the Alignment dropdown menu and pick your alignment choice.

How do I add a Flash file?

In pretty much the same way you add a photo to a page. After you upload the Flash file (which has a .swf file extension), go edit your page and use the Insert/Edit Embedded Media button.

How do I add a Word or PDF document and link to it from a page?

First upload the file to the appropriate folder. Click the “add to folder” button under the top banner and choose “file”. Then, go to the page you want to link from and go into edit mode. Highlight the text you want to turn into a link and click the Insert Link button.

How do I add a link to a page or a file in the navigation tree on the left side of the page?

The navigation tree is automatically generated from the content that’s in the folder you’re in. For an item to be added to the navigation tree for the current page, it must reside within the current folder.

To add a link in the navigation tree for a page or file that does not reside within the current folder, you must add a Link. Cliick on the Add New button and choose Link from the dropdown menu. Give the Link a title (this is the text that will appear in the navigation tree), and then put in the address of the page or file you are linking to. Click "Save".

Note: If you are logged in and you click on a link that you added, instead of going to the page/file that link is pointing at, you will be taken the editing screen for the link. It is set up this way so you can edit the link.

Can I keep a page/folder out of the navigation tree on the left side?

Yes. To do so, go to the page or folder that you want to keep out of the navigation tree, click "edit", then click the "settings" tab. Check the “Exclude from navigation” box, then click “save” at the bottom of the page.

How do I turn a piece of text into a link?

Go into “edit” mode and highlight the piece of text you want to turn into a link.

If you’re working in FCKEditor, click on the “insert/edit link” icon and either put in the URL or, if the page/item you are linking to is on the SOP site, click the “browser server” button and navigate to that item and click on it to select it.

If you’re working in Kupu, click on the “external link” icon to put in a URL. If the page you’re linking to is part of the SOP site, click the “internal link” icon instead and select the page in the pop-up window.

I’ve heard you mention the words Plone and TinyMCE. What are they?

Plone is the content management system that the SOP site runs on. It’s a system designed to make it so that you don’t need to be a code wizard to be able to edit the content of the site. Instead, you use an editor interface similar to the one in Word to do so. TinyMCE is the editor interface we are using within Plone.

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