How do I use the touchpanels in Kerr 1001 and Kerr 2001?
What is wireless networking and how do I use it?
Is wireless networking available in the School of Pharmacy?
How do I fill out my online course evaluation?
Where can I find out about CCI computers?
How do I protect my "public space" that is provided by the campus for storage?
What email client can I use at the School of Pharmacy?
Why does my computer freeze or lock up?
Why is email so slow? Where is my sent box? Is email down? Why do I get a message that I need to delete emails? Why haven't I received an email someone sent me yesterday?
What is an ONYEN?
Can I create a shortcut to a file or folder on my desktop?
How can I protect my computer from viruses?
How do I change the font size of my browser?

How do I use the touchspanel in Kerr 1001 and Kerr 2001?

This interactive model shows how to use the touchpanel in Kerr 1001.
This PowerPoint presentation provides instructions for using the touch-panel.

What is wireless networking and how do I use it?

Go to http://www.unc.edu/wireless/ for information on the wireless networking initiative at UNC. From this site you can link to a current list of wireless access points and learn how to prepare your laptop for wireless networking.

Is wireless networking available in the School of Pharmacy?

There are currently five wireless access points in Beard and Kerr Halls.

• Beard 116 multimedia classroom and DPOP area in the basement
• Kerr 1001
• Skills Labs (202, 204) on the 2nd floor of Beard Hall
• Kerr 2001 and the 2nd floor lobby outside the auditorium
• Kerr seminar rooms 1304, 2304, and 3304
• Kerr faculty offices (2201-2215, 3201-3215) and the lounge on the 3rd floor of Kerr Hall
  

The range of the access points goes beyond the confines of the rooms listed above. Wireless access may be available in adjacent areas.

How do I fill out my online course evaluation?

Instructions for completing the online Course and Instructor Evaluations

Where can I find out about CCI computers?

http://www.unc.edu/cci/ has information on purchasing computers, available programs and services, and University laptop requirements.

How do I protect my "public space" that is provided by the campus for storage?

The PROTECT program is a utility in place on the UNC Campus Web Server that allows folks to control access to personal, departmental and organizational web space.

Here is how you can use PROTECT:

1. Connect to isis.unc.edu via SSH or telnet
2. Go to the command prompt
3. Change to your public_html directory
4. Type protect and hit enter

From there, it will give you step-by-step instructions on how to password protect your directory. Please note that PROTECT can be used to restrict access to specific subdirectories as well.

For more information about this program, please refer to the ATN documentation at http://help.unc.edu/?id=651.

What email client can I use at the School of Pharmacy?

THE MYSTERY OF EMAIL CLIENTS EXPLAINED
There are literally hundreds of email "clients". An email client allows you to access your email, it is NOT where your email resides. Imagine that your emails were piles of letters inside of a room, and you have the choice to look through a circular, square or triangular window to see into the room. It wouldn''t matter which window you looked through you would see the same piles of emails. Email clients are like the windows, although they look different you can use any client and you
see the same emails. Some clients that are familiar to us here at the SOP are Netscape Messenger, Siren, Webmail, Pine, and Mulberry. It would be nearly impossible here at the SOP to support all the clients available, so we have to limit which ones we will support. Here at the SOP we support the same clients as the University (see below), with the exception of Microsoft Outlook. We feel strongly that not supporting
Outlook has saved us from being infected by some of the major viruses, the I love you, Melissa and Code Red Worm viruses to name a few. Follow the links below for some information on email and email clients.

LINKS TO INFORMATION ON DIFFERENT UNC SUPPORTED EMAIL CLIENTS:

• Mulberry
• Webmail
• Netscape Messenger

Why does my computer freeze or lock up?

 It is nearly impossible without one of us sitting at your computer when the lock up happens to determine what may be causing that problem. Lock ups and freezes will happen from time to time, it would be very helpful for anyone who is experiencing these on a consistent basis, to write down what you were doing at the time of the freeze up and what error messages appear.

Why is email so slow? Where is my sent box? Is email down? Why do I get a message that I need to delete emails? Why haven''t I received an email someone sent me yesterday?

 We do not control email here at the SOP, however, the campus provides a page that gives you the "status" of the email SERVER. Many problems with email can be traced back to the email server. To check the status of the email server go to http://help.unc.edu (no www) and scroll down until you see "Service Status. " Look for the status of the "Electronic Mail System."

For more info and email storage space go to https://onyen.unc.edu and click "check disk space usage."

What is an ONYEN?

Here at UNC we all have ONYENS, yes you do have an ONYEN. As we advance technologically, our passwords and ONYENS will increasingly be linked to special programs and web based materials. Therefore, it is important that you change your password often. UNC requires you to change your ONYEN password every 90 days. Follow the links below to learn more about your ONYEN and the way you can use it here on campus (hint: ONYEN=username for email).

-What the heck is an ONYEN? Go to https://onyen.unc.edu and click on "About the ONYEN" in the upper right hand corner.

-ONYEN maintenance including changing password and setting
vacation message. Go to https://onyen.unc.edu.

Can I create a shortcut to a file or folder on my desktop?

Do you access a certain file or folder often? Do you wish that it wouldn''t take so many steps to reach that file or folder??? Did you know you could create a "shortcut" right on your desktop so that the file or folder is just one click away? Sure can!!! There are many ways, here is one:

1. Access the file/folder either through "My Computer" or "Explorer"(you may access anyway you want, these are the most popular) hint: you must able to see part of your desktop, do not have my computer/explorer taking up your whole screen.
   
2. Ok, this is the tricky part; put your mouse over the file/folder and RIGHT CLICK AND DRAG the folder to your desktop, do not release the right click until you reach the "desktop".
   
3. Once you reach the desktop, release the right click and you will see a menu with "move here" "copy here" "create shortcut here" "cancel".
   
4. Choose "create shortcut here" and you are done. You should have a shortcut to that file/folder right there on your desktop!

How can I protect my computer from viruses?

It seems that everyday we hear about a new virus that is infiltrating our computers. Is your computer protected? What actions can you take to protect your school, home or remote computer? To help you better understand and utilize the anti virus program we employ here at the SOP, we have provided some useful information in the links below. Follow the links to learn more about protecting your computer against those nasty viruses!!

-The SOP and Virus protection/ The Do's and Don'ts

http://www.pharmacy.unc.edu/help/docs/TheSOPandVirusProtection.html

-ATN''s website on Viruses, very helpful information!!!!!

-UNC Shareware page, download Norton''s Anti Virus for home/remote use.

How do I change the font size of my browser?

Did you know that you can change the fonts on your Netscape or Internet Explorer browsers? Ever leave your glasses at home or think that the wording on a website is too darn small!!!? How about that "headache" from straining your eyes??? Well you are able to change your fonts and font sizes to fit your needs. Here is how you do it:

• Internet Explorer - go to "view" then text size and you will see
  your options. The change will go into effect immediately.
  
• Netscape - since Netscape includes Netscape messenger changing fonts will effect web pages and email. First go to "edit" then "preferences" on the left hand side you will see "appearance" expand that folder (click the + sign to expand) click "fonts" and on the right side you will see the information needed to change your fonts. If you are going to change fonts make sure that you remember the original fonts in case you don''t like your changes.